Occasionally every manufacturer finds that despite thousands of hours in testing and the most rigorous quality checks in the industry, that some components in your car may be experiencing a higher than expected failure rate only identified through on going quality observation by the manufacturer.
If this does occur, Volvo will instigate a service campaign to rectify the issues of the affected cars to ensure your Volvo continues to provide safe and satisfying motoring for the rest of the life of the car.
How do I find out if my car has any outstanding service campaigns?
Volvo Cars New Zealand will contact you by letter if we suspect that there is a component on your car that we would like to check. You can contact your Volvo service dealership and make a booking to have your car inspected.
Alternatively, if you would like to check if your car has any outstanding service campaigns that have not been completed, make a booking at your Volvo service dealer.
Your dealership can plug your car into the diagnostic tester and check with a worldwide database for any campaigns that could affect your car.
What is covered?
The service campaign costs will be performed free of charge for both New Zealand new and used import vehicles alike. Labour for the service inspection will be covered, as will the cost of any component that is replaced.
Service campaigns
If your vehicle falls into one or more of the service campaigns listed on this website and has not been to the dealership to be checked, then make a booking to have the car checked over by our factory trained technicians.
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